masterdomino99 Casino & Sportsbook Data Care

This page describes what we collect when you use masterdomino99 and how we keep that data protected. We gather information necessary to verify your identity, process your deposits and withdrawals, and deliver our sportsbook and live-casino services. Our commitment is to handle your personal data transparently and securely, in line with applicable privacy law.

We operate across multiple payment channels — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks including mobile banking, local payment, online payment, and e-wallet — and we store the minimal information required to complete each transaction. Your data is encrypted in transit and at rest. We do not sell your information to third parties, and we do not use it for marketing without your consent.

Our services are available only where local law permits. Users are responsible for verifying that access and use of masterdomino99 comply with their own jurisdiction's law.

What Data We Collect on masterdomino99

When you register on masterdomino99, we collect your full name, email address, phone number, and date of birth. We also request a valid government-issued ID — such as a national identity card, passport, or driver's license — and a proof of address, typically a utility bill or bank statement dated within the last three months. This information is mandatory for account verification and compliance with anti-money-laundering regulations.

During gameplay and betting, we record your account activity — which games you play, which football markets you access (Liga 1, Piala AFF, Champions League, and other tournaments), your bet amounts, and your transaction history. We also log your IP address, device type, and browser information to detect fraud and ensure account security. If you contact our support team, we retain copies of your messages and our responses.

How We Use Your Data

We use your personal information to verify your identity, process your deposits and withdrawals, and prevent fraud. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we share only the minimum data needed with the payment provider to complete the transaction. For bank transfers from mobile banking, local payment, online payment, or e-wallet, we record your account details and transaction reference for reconciliation.

We analyze your account activity to detect suspicious patterns — such as rapid deposits followed by immediate withdrawals, or access from multiple countries in a short timeframe. This helps us protect your account and comply with regulatory requirements. We also use your data to send you account notifications, such as login alerts, withdrawal confirmations, and important policy updates. We do not send marketing emails unless you have opted in.

Third-Party Data Processors

Our payment processors, hosting providers, and fraud-detection services may access your data as part of their service to us. These processors are bound by confidentiality agreements and are not permitted to use your data for their own purposes. Our servers may be located outside your jurisdiction, but we maintain the same security standards regardless of server location.

We do not sell your personal information to advertisers, data brokers, or other third parties. We may disclose your data if required by law, court order, or government request. In such cases, we will notify you unless legally prohibited from doing so.

Cookies and Tracking

We use cookies to keep you logged into masterdomino99 and to remember your preferences. Session cookies expire when you close your browser; persistent cookies remain on your device for up to one year. We use these cookies to improve your experience, track which games and markets you access most frequently, and detect fraud.

We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but doing so may limit your ability to use masterdomino99 fully. We also use web beacons and similar tracking technologies to measure page performance and user engagement.

How We Protect Your Data

We encrypt all data in transit using SSL/TLS certificates. Your password is hashed using industry-standard algorithms and is never stored in plain text. We restrict access to your personal information to authorized staff only, and we conduct regular security audits to identify and fix vulnerabilities.

If we detect a data breach, we will notify you and relevant authorities as required by law. We maintain offline backups of critical data and have a disaster-recovery plan in place. However, no security system is completely immune to attack, and we cannot guarantee absolute protection against all threats.

Data Retention and Deletion

We retain your personal data for as long as your account is active and for a period thereafter to comply with legal and regulatory requirements. Typically, we keep account records for at least five years after account closure. Transaction records are retained for longer periods to satisfy anti-money-laundering and tax obligations. KYC documents are retained for the duration of your account plus the required retention period.

If you request account deletion, we will remove your personal data from active systems, but we may retain anonymized or aggregated data for statistical purposes. We cannot delete data that is subject to legal holds or regulatory requirements.

Contact Us About Your Data

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact our support team via in-app chat or email. We will respond to data-access requests within a reasonable timeframe, typically within 30 days. If you are not satisfied with our response, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.

We review and update this privacy policy periodically to reflect changes in our practices and applicable law. We will notify you of material changes via email or in-app notification. Your continued use of masterdomino99 after such changes constitutes your acceptance of the updated policy. For the most current version, visit the Privacy Policy page on masterdomino99.